Bundaberg & Hervey Bay Community Hubs – Feedback Now Open
A new initiative is set to enhance community services and support networks in Bundaberg and Hervey Bay, with the development of integrated community hubs designed to provide accessible, inclusive, and collaborative spaces for individuals, families, and service providers.
Led by IMPACT Community Services and managed by Wide Bay Kids Community Inc, the hubs will serve as central connection points for essential services, family programs, and community-led activities, ensuring residents can access the support they need in a welcoming and coordinated environment.
Shaping the Hubs with Community Input
The hubs will be rolled out in phases, ensuring a structured and sustainable approach to service integration and community engagement. Phase one will focus on community consultation, identifying key service needs and ensuring the hubs align with the local community.
With a strong emphasis on shared resources, co-located services, and community-driven programming, the hubs aim to support a wide range of needs, from early childhood and youth programs to community assistance, mental health services, and social inclusion initiatives.
Expressions of Interest and Feedback Now Open
Wide Bay Kids President Angela Twyford highlighted the importance of ensuring the hubs reflect the real needs and priorities of the community.
“We want these hubs to be more than just service centres – they need to feel like true community spaces that foster connection, belonging, and opportunity. By listening to families, young people, and service providers, we can create hubs that are relevant, welcoming, and impactful.”
To ensure a collaborative model, an Expression of Interest process is now open for individuals, organisations, service providers, and businesses who are interested in:
- Co-locating within the hubs to deliver programs and services.
- Partnering to support service delivery or community-led initiatives.
- Providing feedback on the services and facilities needed.
The goal is to create a network of support, where services can work together to deliver person-centred, culturally safe, and integrated care.
How to Get Involved
Wide Bay Kids and IMPACT Community Services are encouraging community members, organisations, and businesses to take part in shaping the future of these hubs.
To access the Expression of Interest form and share your feedback click the buttons below. Submissions close: April 14, 2025
For more information, contact Wide Bay Kids. Together, we can create stronger, more connected communities in Bundaberg and Hervey Bay.
Submit your Feedback and Expression of Interest
Fast Facts
The Bundaberg and Hervey Bay Community Hubs are welcoming, inclusive, and collaborative spaces designed to provide accessible services, community programs, and support networks for individuals, families, and service providers.
Final locations are currently being assessed in both Bundaberg and Hervey Bay. We need your help to find the right space, please provide your feedback to assist.
The hubs will provide accessible spaces for essential services, community programs, and social activities. They aim to strengthen community connections, support social inclusion, and improve pathways for accessing support services
The hubs are being developed to strengthen community connections, improve access to essential services, and foster collaboration between organisations. They aim to create a central space where people can find support, connect with others, and participate in local programs.
The first phase of the hubs is expected to open by 30 June 2025.
The hubs aim to offer a wide range of services, including early childhood and parenting programs, youth activities, mental health support, employment assistance, social inclusion programs, and community-led activities.
Community members can provide feedback through the Expression of Interest (EOI) process, attend consultation sessions, or participate in surveys and forums.
Research
- Making Integration Stick: Investing in the Glue: Social Ventures Australia 2025
- Approaches to Integration in Early Years: learnings for impact. Social Ventures Australia 2024
- Child and Family Hubs Framework: Thriving Queensland Kids 2024-25
- Enhancing the Impact of Child and Family Centres in Australia: Social Ventures Australia (2023)
- Child and Family Hubs - An Integrated Means at Enhancing Equitable Wellbeing: Putting Queensland Kids First (2024)
- Family Partnership Model: Kings College London
- Engaging Hard-to-Reach Families: Murdoch Children's Research Institute
- Indigenous Knowledge Centres: State Library of Queensland
- Evidence-Based Approach for Mental Health: FRIENDS Resilience Programs
- Libraries as Safe Havens for Vulnerable Communities -The Guardian
